Hybrid Manager, Issue Remediation Testing

Posted last month

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About the role

  • Lead and execute issue remediation testing to validate closure of gaps across Fraud, Cybersecurity, and Technology domains
  • Develop and maintain risk-based test plans aligned with enterprise policies and regulatory expectations
  • Collect, assess, and validate evidence of remediation to ensure issues are resolved effectively and sustainably
  • Facilitate testing walkthroughs and review sessions with stakeholders to clarify findings and remediation status
  • Create and deliver executive-level summary reports detailing testing activities, outcomes, and recommendations
  • Ensure transparency and alignment across stakeholders throughout the testing lifecycle
  • Review and validate testing performed by peers or other teams to ensure accuracy, completeness, and consistency
  • Identify recurring patterns, systemic gaps, and opportunities for control enhancement
  • Contribute to continuous improvement of testing methodologies and control frameworks
  • Execute testing, monitoring and operational activities; provide insights and recommendations on test results, findings, re-performance testing, and continuous improvement
  • Manage end-to-end test execution of designated programs/engagements and support strategic initiatives
  • Build effective relationships with internal & external stakeholders to execute work and fulfill service delivery expectations
  • Create and maintain adequate testing support documentation such as workpapers and testing reports to support review results

Requirements

  • 5+ years of experience in Audit, Control Testing, or Risk Assurance within Governance, Risk, and Compliance (GRC) frameworks
  • 5+ years expertise within Fraud or Cyber domains on reviewing and assessing control gaps, defining test scripts, and executing on them to validate the closure of gaps
  • 5+ yrs Fraud Operations audit/control testing, Cybersecurity Assessments, or Cyber Security Testing in Identity & Access Management (IAM), Platform Security, Enterprise Access Management
  • Proven ability to design, execute, and manage end-to-end test plans across multiple domains
  • Strong experience in Issue Remediation, Root Cause Analysis, and Risk Mitigation, ideally within financial services or regulated financial services environments
  • Ability to analyze and synthesize complex issues across Fraud, Cybersecurity, and Technology
  • Exceptional report writing, documentation, and presentation skills tailored to technical and non-technical audiences
  • Excellent stakeholder engagement, influencing, and cross-functional collaboration capabilities
  • Proficiency in Microsoft Excel, PowerPoint, and familiarity with GRC platforms (e.g., Archer, ServiceNow GRC, MetricStream)
  • Bonus: Experience with regulatory compliance testing, SOX, PCI-DSS, or NIST frameworks
  • Desired Certifications: CISA, CRISC, CISSP
  • Nice to have: People Leadership experience
  • Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience
  • General understanding of the business unit’s risk and regulatory requirements
  • Good understanding of control frameworks and audit methodologies
  • Advanced knowledge of process and/or project management

Benefits

  • Health insurance
  • Tuition reimbursement
  • Accident and life insurance
  • Retirement savings plans
  • Performance-based incentives
  • Discretionary bonuses
  • Other perks and rewards
  • In-depth training and coaching
  • Manager support and network-building opportunities
  • Tools and resources to reach new milestones

Job title

Manager, Issue Remediation Testing

Job type

Experience level

Mid levelSenior

Salary

CA$69,000 - CA$129,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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