Manager overseeing Coaching and Internship programs for Desjardins Agent Network. Responsible for strategic direction, budget management, and team collaboration.
Responsibilities
Lead the strategic direction and execution of Coaching and Internship programs.
Manage program performance metrics, evolution, and continuous improvement initiatives.
Oversee a large operational budget, including reconciliation and financial reporting.
Collaborate with DAN Regional Directors, Regional Oversight Leaders and other internal stakeholders to ensure alignment with business goals.
Support leadership onboarding and contribute to agent recruitment strategies.
Foster a culture of learning, development, and accountability through effective coaching and communication.
Interact with Agents to gain insight on the service offer and plan for enhancements.
Requirements
Bachelor's degree in a related field
A minimum of nine years of relevant experience
Leadership experience with the ability to coach, influence, and inspire
Experience interacting with DAN Agents
Advanced knowledge of the of DAN
Advanced knowledge of sales principles and experience in a sales-driven environment
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