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About the role
- IAM Manager overseeing operations of IAM team utilizing tools like SailPoint IIQ at Options Clearing Corporation. Ensuring compliance, team management, and process enhancements.
Responsibilities
- Oversee the daily operations of the IAM team, including assisting with team workload management, timely escalation handling, and day-to-day people management.
- Help ensure the IAM support team maintains a strong end-user centric approach to supporting IAM tools while coordinating with the IAM Director and engineering team on enhancements and process improvements.
- Evaluate and supplement regulatory compliance readiness, assisting with evaluation of control execution, control testing, finding remediation, process efficiency, and evidence gathering for internal and external auditors.
- Manage team workloads and prioritize IAM product enhancements to align with business objectives.
- Complete all duties typical of people-managers, including individual personnel support, performance reviews, and team-based communication, and limited on-call support.
- Coordinate and monitor day-to-day end user support through various channels (Huddles, Slack, email, support tickets), ensuring timely resolution of access requests and technical issues.
- Lead backlog management and sprint planning processes, translating strategic priorities into actionable work items and ensuring the team has clarity on priorities and dependencies.
- Provide first level management of the execution of Regulatory and Audit requirements including control reviews, periodic control testing, Policy and Procedure reviews, findings management, internal and external audit tasks, and remediation tasks as necessary.
- Provide support to IAM Engineers and Developers by engaging in design discussions, testing, and validation of IAM product enhancements, upgrades, and quality of life improvements.
Requirements
- Masters degree in information technology, cyber security, or similar fields OR Bachelors degree with 3 years experience OR 5 Years of experience in IAM with the ability to show strong IAM acumen.
- Strong written and spoken communication skills, interacting with various levels of peers, leaders, and end-users.
- A general understanding of industry best practices for the execution of Identity and Access Management standards.
- Ability to manage and lead individuals in a team setting.
- Willingness to proactively identify and complete daily tasks with little supervision for day-to-day operations.
- Strong organizational and administration skills.
- A keen eye for process improvements.
- Ability to collaborate with peers across departments to help identify potential solutions to IAM related problems.
- Candidate should have a compliance mindset that can effectively support auditing and compliance related activities such as evidence gathering, reporting, and presentation of information to governing entities.
- Experience with work prioritization methodologies and Jira/Agile practices to effectively manage product backlogs and team workloads.
- Familiarity with IAM Identity Governance tools such as SailPoint IIQ, ForgeRock AM, and Entra ID to effectively communicate with technical team members.
Benefits
- A hybrid work environment, up to 2 days per week of remote work
- Tuition Reimbursement to support your continued education
- Student Loan Repayment Assistance
- Technology Stipend allowing you to use the device of your choice to connect to our network while working remotely
- Generous PTO and Parental leave
- 401k Employer Match
- Competitive health benefits including medical, dental and vision
Job title
Job type
Experience level
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Degree requirement
No Education Requirement
Tech skills
Location requirements
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