Hybrid Manager I – Care Management

at Elevance Health

• Job title: Manager I – Care Management
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, United States

About the role

• Lead and manage care managers delivering CFSP care management for children and families. Ensure clinical quality, trauma-informed care, and community coordination at Elevance Health.

Responsibilities

• Manage and oversee assigned care managers and ensure fidelity to the CFSP Care Management model which includes physical health, behavioral health, and social services
• Manage resource utilization to ensure appropriate delivery of care to members and adequate coverage for all tasks and job responsibilities
• Review all Care Plans and ISPs for quality control and provide guidance to care managers on addressing Members’ complex health and social needs
• Ensure care managers provide Trauma-Informed Care and recognize the impact of ACEs on the CFSP population
• Coordinate service delivery to include member assessment of physical and psychological factors
• Participate in cross-functional workgroups to maintain and develop program
• Evaluate current processes of Special Program's support functions and recommend changes for increased efficiencies and improved outcomes
• Develop and conduct training programs for staff involved in the program
• Extract and manipulate analytical data to present findings to relevant markets and stakeholders
• Hire, train, coach, counsel, and evaluate performance of direct reports
• Field-based role: travel to client sites or designated locations and occasional office attendance for meetings or training

Requirements

• North Carolina residency is required
• You should live within Franklin/Warren/Halifax Counties in Region 5
• Requires an active and current license as an LCSW, LCMHC, LPA, LMFT, or RN issued by the state of North Carolina
• Requires a MS/MA in social work, counseling, or a related behavioral health field, or a degree in nursing
• Requires three (3) years of experience providing care management, case management, or care coordination to individuals served by the child welfare system
• At least 2 years of management/supervisor experience (with direct reports) is needed for this position
• We are unable to accommodate LCSW-A, LCMHC-A or any other associate level licenses
• Travel within your assigned area is required (field-based role)
• When not in the field, work virtually from home
• Candidates not within a reasonable commuting distance from the posting location(s) will not be considered unless an accommodation is granted as required by law
• May require COVID-19 and Influenza vaccination if candidate is in certain patient/member-facing roles

Benefits

• $3,500 SIGN ON BONUS
• merit increases
• paid holidays
• Paid Time Off
• incentive bonus programs (unless covered by a collective bargaining agreement)
• medical
• dental
• vision
• short and long term disability benefits
• 401(k) +match
• stock purchase plan
• life insurance
• wellness programs
• financial education resources
• Hybrid Workforce Strategy (flexible/hybrid work arrangements)