Systems Analyst responsible for designing enhancements and new applications at HCSC. Integrates technical and business requirements, serving as the technical designer and providing on - call support.
About the role
- Mainframe Systems Engineer responsible for maintaining and improving mainframe systems stability and security. Works remotely while being within commuting distance to specified offices in the US.
Responsibilities
- Evaluates system specifications, input/output processes, and working parameters for hardware/software compatibility
- Troubleshoots and resolves complex technical issues related to mainframe systems and applications
- Administers, configures, and maintains mainframe systems, including hardware, operating systems, and software components
- Maintains operational effectiveness and efficiency by monitoring, evaluating, and adjusting mainframe operating systems
- Maintains quality service by establishing and enforcing organization standards
- Maintains installation records by documenting system configurations, procedures, and best practices
- Resolves problems by determining cause, providing technical assistance to applications and other support staff
- Develops and implements backup and disaster recovery strategies to ensure business continuity
- Covers on call 24x7 on a rotating basis for problem resolution and SEV1 incidents
Requirements
- Bachelor's degree in Computer Science, Business, or a related field and six (6) years of mainframe infrastructure technical software and hardware analysis, programming, and installation experience
- Or, a High School Diploma or GED with ten (10) years of experience of mainframe infrastructure technical software and hardware analysis, programming, and installation
- Experience in installation and support of Mainframe system products including ZOS, CICS, MQ, DB2, Storage, Automation, ZLINUX or Networking
- Experience in problem determination, installation and support of mainframe products, disaster recovery experience and knowledge, and performance and tuning experience
- Experience in opening, managing, solving, and closing problems with vendor support centers
Benefits
- Paid Vacation/Sick Time
- 401K with Company Match
- Medical, Dental and Vision Benefits
- Disability Benefits
- Health Savings Account
- Flexible Spending Account
- Life Insurance
- Parental Leave
- Employee Assistance Program
- Associate Volunteer Program
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