Legal Billing & Collections Specialist managing billing and collections in a law firm environment. Seeking candidate with strong legal billing experience and e-billing platform proficiency.
Responsibilities
Manage monthly billing cycle and process attorney invoices accurately and on time
Review and finalize pre-bills in partnership with attorneys and support staff
Prepare and submit invoices, including LEDES, task/phase billing, split billing, and AFAs
Submit invoices through client e-billing platforms and resolve any submission issues
Apply retainers/trust funds and process approved adjustments and write-offs
Ensure compliance with client billing guidelines and firm policies
Maintain up-to-date billing instructions, rate information, budgets, and client contacts
Assist with billing reports, budget tracking, and financial summaries
Review new client/matter intake to confirm accurate billing setup and rate details
Respond promptly to internal and external billing inquiries
Support billing-related projects and process improvements; work overtime as needed
Monitor accounts receivable aging and follow up proactively on unpaid invoices
Communicate with attorneys and client billing departments regarding payment status
Build and maintain positive client and internal relationships to support timely collections
Identify and escalate collection concerns as needed
Reconcile payments and maintain accurate A/R records
Requirements
5+ years legal billing experience in a law firm
Experience with e-billing platforms, LEDES, time-entry systems
Strong organizational skills, accuracy, and ability to manage deadlines
Proficiency with law firm billing software (e.g., SurePoint (LMS)/RIPPE & KINGSTON), Aderant, Elite, 3E, or similar
Excellent communication skills and professional client service mindset
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