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Hybrid Legal Billing and Collections Specialist
Posted last week
About the role
- Manage monthly billing cycle and process attorney invoices accurately and on time
- Review and finalize pre-bills in partnership with attorneys and support staff
- Prepare and submit invoices, including LEDES, task/phase billing, split billing, and AFAs
- Submit invoices through client e-billing platforms and resolve any submission issues
- Apply retainers/trust funds and process approved adjustments and write-offs
- Ensure compliance with client billing guidelines and firm policies
- Maintain up-to-date billing instructions, rate information, budgets, and client contacts
- Assist with billing reports, budget tracking, and financial summaries
- Review new client/matter intake to confirm accurate billing setup and rate details
- Respond promptly to internal and external billing inquiries
- Support billing-related projects and process improvements; work overtime as needed
- Monitor accounts receivable aging and follow up proactively on unpaid invoices
- Communicate with attorneys and client billing departments regarding payment status
- Build and maintain positive client and internal relationships to support timely collections
- Identify and escalate collection concerns as needed
- Reconcile payments and maintain accurate A/R records
Requirements
- 5+ years legal billing experience in a law firm
- Experience with e-billing platforms, LEDES, time-entry systems
- Strong organizational skills, accuracy, and ability to manage deadlines
- Proficiency with law firm billing software (e.g., SurePoint (LMS)/RIPPE & KINGSTON), Aderant, Elite, 3E, or similar
- Excellent communication skills and professional client service mindset
Benefits
- medical, dental, vision insurance
- 401K
- disability insurance
- life insurance
- Paid Time Off (PTO)
Job title
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Experience level
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