AA
Alexander Shunnarah Trial AttorneysLegal Assistant – Case Manager
Case Manager supporting attorneys in personal injury cases at a rapidly growing law firm. Manage cases from pre - litigation to litigation with a focus on client advocacy.
About the role
- Managing all administrative tasks associated with the legal process of Florida foreclosures.
- Drafting, responding to correspondence and updating client systems.
- Updating the firm’s internal case management system, as well as all clients’ systems.
- Providing exceptional customer service to clients at every level of interaction.
- Drafting and proofreading legal documents as required.
- Providing support to attorneys in a high volume, time sensitive atmosphere.
- Providing regular and timely client status updates, as well as continual follow-up on outstanding documents and or services.
- Coordination with title contacts to complete outstanding tasks such as recordings and retrieval of missing documents.
- Performing other duties and responsibilities as needed.
Requirements
- Bachelor Degree or Associates Degree preferred but not required
- Preferably at least 3 years of relevant work experience specifically with complaint preparation or title review.
- Must have excellent verbal and written communication skills.
- Must be committed to providing exceptional customer service.
- Ability to communicate courteously and effectively with borrower, clients, attorneys, other internal employees, and outside parties.
- Must be able to work with others in a congenial and team-oriented manner.
- Must possess exceptional organizational skills; the position requires the ability to multi-task and be adaptable to continual change.
- Ability to read and write at a high level for proof reading and editing purposes.
- High-level proficiency in MS Office suite.
- Proficiency in internet research activities.
- Familiarity with case and document management software
- Experience with client systems such as LoanSphere, Clairfire, Tempo, Vendorscape and others is preferred.
- Good understanding of the legal process surrounding foreclosure preferred.
- Experience with review of title reports and identifying chain of title issues preferred.
- Ability to proficiently operate computer, fax machine, scanner, photocopier, typewriter, and telephone is required.
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