Lead VOIP Engineer designing and optimizing scalable VOIP solutions for a voice AI platform. Collaborate with teams to enhance performance and ensure security in production environments.
Responsibilities
Design, deploy, and maintain FreeSWITCH and Kamailio-based VoIP solutions.
Configure and troubleshoot SIP protocols, RTP streams, and media gateways.
Monitor and optimize high-load production FreeSWITCH and VOIP systems.
Implement and manage SIP monitoring tools like Homer or other real-time debugging solutions.
Develop and fine-tune call routing, failover mechanisms, and load balancing strategies.
Ensure security, scalability, and redundancy in the VoIP infrastructure.
Troubleshoot and resolve VoIP-related issues in production environments.
Collaborate with development, DevOps, and support teams to improve system performance.
Work with SIP Trunks, SBCs (Session Border Controllers), and Media Servers.
Implement WebRTC-based voice and video solutions.
Document system configurations, troubleshooting guides, and best practices.
Requirements
5+ years of experience in VOIP engineering, particularly with FreeSWITCH and Kamailio.
Strong expertise in SIP protocol, RTP streaming, and VoIP call flows.
Experience working in high-load production FreeSWITCH environments.
Hands-on experience with Homer SIP capture or similar SIP monitoring tools.
Deep understanding of NAT traversal, STUN/TURN, WebRTC, and ICE frameworks.
Strong knowledge of load balancing, failover strategies, and traffic optimization.
Proficiency in Linux administration, networking, and troubleshooting.
Experience with database integration (Redis, PostgreSQL, or NoSQL solutions).
Familiarity with WebRTC, Asterisk, OpenSIPS, or RTP Proxy is a plus.
Ability to write Bash/Python (or Golang) scripts for automation and monitoring.
Strong problem-solving skills and ability to work in highly available and scalable environments.
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