Hybrid Lead UX Researcher – 12 Month Fixed Term Contract

Posted 3 weeks ago

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About the role

  • Develop and lead a cross-market customer insight program
  • Critically review existing customer experience trackers
  • Lead mixed-methods research projects
  • Collaborate cross-functionally with product managers, data scientists and commercial stakeholders
  • Partner with analytics and data science teams to define customer experience metrics
  • Independently lead end-to-end research initiatives
  • Mentor and coach other researchers
  • Translate complex insight into actionable recommendations
  • Design scalable research systems and frameworks

Requirements

  • 7+ years of applied, hands-on, UX or product research experience
  • Expertise in mixed-methods research
  • High-proficiency in quantitative methods
  • Fluent in interpreting behavioural and attitudinal data
  • Proven ability to design, launch, and deliver research programs
  • Strong project management skills
  • Experience mentoring and coaching other researchers

Benefits

  • Private healthcare & dental insurance
  • Generous work from abroad policy
  • 2-for-1 share purchase plans
  • EV Scheme to further reduce carbon emissions
  • Extra festive time off
  • Excellent family-friendly benefits
  • Career growth with clear paths,
  • Transparent pay bands
  • Personal learning budgets
  • Regular learning days

Job title

Lead UX Researcher – 12 Month Fixed Term Contract

Job type

Experience level

Senior

Salary

£70,000 - £78,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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