Technical Consultant M365 guiding customers in adopting and optimizing Microsoft Cloud solutions. Collaborating with teams to create secure and efficient work environments.
About the role
- Lead Health & Benefits Consultant at Mercer managing large employer client accounts for medical, dental, life, and disability benefits. Expertise in client engagement, strategy, and effective communication of industry trends.
Responsibilities
- Manage and advise client accounts for large market employers 2000+ lives regarding their medical, dental, life, and disability benefit plans and programs
- Lead complex client engagements, managing overall service delivery, strategy, financial evaluations, plan design, renewals, business placements, benchmarking, and other studies
- Develop sophisticated benefits design and renewal strategies, driving the creation of tools and solutions to address complex client issues
- Determine the full scope of services provided to clients and set roles/responsibilities within the client team
- Effectively communicate Mercer's position on the latest industry trends to clients
- Be accountable for revenue and profitability for client accounts and projects
- Monitor project success in terms of scope, budget, timeliness, and client satisfaction
- Generate sales by expanding revenues from existing clients and leading prospecting efforts with new clients
- Set strategic direction and create demand for new products/services in the marketplace
Requirements
- BA/BS degree
- Minimum of 8 years of experience in identifying, designing, recommending, and implementing efficient, innovative business solutions to clients' complex healthcare benefits challenges
- Renowned expertise and industry reputation in the health & benefits field
- Client-facing experience in a consulting environment
- Life & Health License
Benefits
- health and welfare benefits
- tuition assistance
- 401K savings and other retirement programs
- employee assistance programs
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