Hybrid Labor Forecasting Analyst

at Claire's

• Job title: Labor Forecasting Analyst
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $52,000 - $71,760 per year
• Degree requirement: Bachelor's Degree
• Tech skills: SQL, Tableau
• Location requirements: Hybrid, Hoffman Estates, United States

About the role

• Labor Forecasting Analyst at Claire’s responsible for designing labor forecasts and optimizing staffing across U.S. & Canada. Collaborating with HR and Field Leaders to balance labor allocations with business needs.

Responsibilities

• Generate and communicate weekly store labor allocations, aligning hours with traffic patterns, conversion targets, and sales plans
• Continuously refine forecasting models across seasons and regions (U.S. & Canada) to ensure precision and agility
• Partner with HR and Field Leaders to ensure local labor laws and regulations are considered in week to week labor planning
• Analyze labor and store performance data (e.g., Sales per Labor Hour, conversion, piercing penetration) to identify trends and opportunities
• Translate data into actionable insights and recommendations for field leaders and senior leadership
• Partner with Store Operations, Finance, HR, and field teams to optimize labor efficiency while protecting customer experience
• Support system integrations and enhancements (e.g., traffic-based scheduling, task management platforms like WorkJam, ShopperTrak)
• Build and deliver field-ready reporting, tools, and training to enable store leaders to manage labor effectively
• Play a lead role in evolving labor management from static scheduling to dynamic, customer-driven deployment
• Support special projects and rollouts that enhance operational rhythm, workforce enablement, and customer satisfaction

Requirements

• Bachelor’s degree in Business, Finance, Operations, Analytics, or related field (required)
• 4–5 years of retail experience, preferably in planning, finance, or workforce management
• Advanced Excel and reporting expertise; comfortable with large data sets and forecasting models
• Proficiency in SQL or other data analysis tools
• Strong analytical and problem-solving skills; ability to interpret data and make actionable recommendations
• Experience with workforce management systems, labor scheduling software, or BI tools (Tableau, Power BI) preferred
• Organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment
• Strong oral and written communication skills, with ability to influence across all levels
• Self-motivated, innovative, and proactive problem solver

Benefits

• medical, dental, and vision insurance
• voluntary welfare plans
• bonus plan eligibility
• 401(k) match
• vacation time
• sick time* and paid leave