Labor Forecasting Analyst at Claire’s responsible for designing labor forecasts and optimizing staffing across U.S. & Canada. Collaborating with HR and Field Leaders to balance labor allocations with business needs.
Responsibilities
Generate and communicate weekly store labor allocations, aligning hours with traffic patterns, conversion targets, and sales plans
Continuously refine forecasting models across seasons and regions (U.S. & Canada) to ensure precision and agility
Partner with HR and Field Leaders to ensure local labor laws and regulations are considered in week to week labor planning
Analyze labor and store performance data (e.g., Sales per Labor Hour, conversion, piercing penetration) to identify trends and opportunities
Translate data into actionable insights and recommendations for field leaders and senior leadership
Partner with Store Operations, Finance, HR, and field teams to optimize labor efficiency while protecting customer experience
Support system integrations and enhancements (e.g., traffic-based scheduling, task management platforms like WorkJam, ShopperTrak)
Build and deliver field-ready reporting, tools, and training to enable store leaders to manage labor effectively
Play a lead role in evolving labor management from static scheduling to dynamic, customer-driven deployment
Support special projects and rollouts that enhance operational rhythm, workforce enablement, and customer satisfaction
Requirements
Bachelor’s degree in Business, Finance, Operations, Analytics, or related field (required)
4–5 years of retail experience, preferably in planning, finance, or workforce management
Advanced Excel and reporting expertise; comfortable with large data sets and forecasting models
Proficiency in SQL or other data analysis tools
Strong analytical and problem-solving skills; ability to interpret data and make actionable recommendations
Experience with workforce management systems, labor scheduling software, or BI tools (Tableau, Power BI) preferred
Organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment
Strong oral and written communication skills, with ability to influence across all levels
Self-motivated, innovative, and proactive problem solver
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