HB
Hitss BrasilAnalista de Requisitos
Analyst developing disruptive technological solutions and prioritizing requirements for projects at Hitss. Collaborating with teams and customers to enhance software development processes.
About the role
- Generate and communicate weekly store labor allocations, aligning hours with traffic patterns, conversion targets, and sales plans
- Continuously refine forecasting models across seasons and regions (U.S. & Canada) to ensure precision and agility
- Partner with HR and Field Leaders to ensure local labor laws and regulations are considered in week to week labor planning
- Analyze labor and store performance data (e.g., Sales per Labor Hour, conversion, piercing penetration) to identify trends and opportunities
- Translate data into actionable insights and recommendations for field leaders and senior leadership
- Partner with Store Operations, Finance, HR, and field teams to optimize labor efficiency while protecting customer experience
- Support system integrations and enhancements (e.g., traffic-based scheduling, task management platforms like WorkJam, ShopperTrak)
- Build and deliver field-ready reporting, tools, and training to enable store leaders to manage labor effectively
- Play a lead role in evolving labor management from static scheduling to dynamic, customer-driven deployment
- Support special projects and rollouts that enhance operational rhythm, workforce enablement, and customer satisfaction
Requirements
- Bachelor’s degree in Business, Finance, Operations, Analytics, or related field (required)
- 4–5 years of retail experience, preferably in planning, finance, or workforce management
- Advanced Excel and reporting expertise; comfortable with large data sets and forecasting models
- Proficiency in SQL or other data analysis tools
- Strong analytical and problem-solving skills; ability to interpret data and make actionable recommendations
- Experience with workforce management systems, labor scheduling software, or BI tools (Tableau, Power BI) preferred
- Organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment
- Strong oral and written communication skills, with ability to influence across all levels
- Self-motivated, innovative, and proactive problem solver
Benefits
- medical, dental, and vision insurance
- voluntary welfare plans
- bonus plan eligibility
- 401(k) match
- vacation time
- sick time* and paid leave
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