Analyze, plan and execute Support activities for the Solutions Directorate, providing technical guidance to clients and encouraging and promoting improvements and new applications within the Esri environment or other products.
Develop client relationships, manage expectations, and provide information and solutions for their requests.
Create cloud environments and migrate on-premises environments to the cloud.
Provide technical support for pre-sales activities.
Requirements
Bachelor's degree (in progress or completed) in Computer Engineering, Computer Science or related fields;
Intermediate English (reading/writing/technical conversation);
Knowledge of relational database systems (Oracle / SQL Server);
Experience with Linux and Windows operating systems;
Installation and configuration of operating systems / web servers;
Cloud environment administration;
Creation and maintenance of data centers;
Ability to perform tasks related to network administration and IT infrastructure;
Differential: Certifications such as ITIL, OCP, OCE, MCTS, AWS, Azure;
Knowledge of relational databases (Oracle, PostgreSQL, SQL Server, among others);
Certifications;
Intermediate English (reading/writing/technical conversation);
Knowledge and understanding of the products and services offered by Imagem.
Benefits
🏥 Health and Dental Plan - SulAmérica.
✅ Life and Personal Accident Insurance.
🏋️♂️ Access to Gympass to support physical and mental wellbeing.
🧘♀️ Wellbeing Program focused on mental, physical and social health.
👶 Childcare allowance.
👨👦 Extended paternity leave.
🎉 Day off on your children’s birthdays up to 16 years old.
🍽 Caju card for food/meals, also valid during vacation.
🚎 Transportation voucher to facilitate mobility.
🏡 Home office allowance on the Caju card.
⏳ Flexible hours and hybrid work model for a healthy balance.
🎉 Day off on your birthday + special gift (Caju voucher).
📈 Personalized career map with technical or leadership (“Y”) tracks.
📖 2 hours per week dedicated to study during working hours.
🎓 Access to Alura, Imagine and Feedz learning platforms.
🧠 Development programs focused on technical, behavioral and business skills.
📋 Individual Development Plan (IDP) with tailored training.
💬 Regular feedback to support your growth.
📊 Annual Profit Sharing (PLR) linked to performance.
🔄 Internal mobility to explore new roles and grow.
📈 Succession plan focused on developing leaders and junior talent.
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