Junior Operations Analyst supporting the Institutional Sales team in Taipei, combining operational execution with reporting and process improvement.
Responsibilities
We are looking for a proactive and detail-oriented Junior Operations Analyst to support the Institutional Sales team.
You will handle client account requests, reporting, and data integrity checks, while also building Salesforce reports, Tableau dashboards, and process automations that improve efficiency.
Working closely with the Senior Operations Manager, you’ll play a key role in ensuring smooth client support and scaling operational excellence.
Conduct regular Salesforce data integrity checks to ensure consistency across systems.
Maintain trackers and operational records, ensuring accuracy and compliance.
Requirements
1–3 years of experience in operations, business analysis, or sales support (fintech/finance background preferred).
Strong organizational skills, with ability to handle multiple tasks under tight deadlines.
Proficiency in Excel/Google Sheets; experience with Salesforce reporting required.
Familiarity with Tableau (or other BI tools) strongly preferred.
Interest or experience with workflow automation (Slack workflows, macros, scripts).
Analytical mindset with strong attention to detail.
Excellent communication skills and ability to collaborate across teams.
Benefits
Opportunity to grow at the intersection of operations and analytics in the crypto industry.
Exposure to institutional trading operations, client support, and data-driven decision making.
A clear career development path toward mid-level operations management or business analytics.
A collaborative, fast-paced team environment where your work has immediate impact.
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