Pensions & Benefits System Consultant managing systems and data for Zurich's UK pension arrangements. Collaborating to deliver effective services and continuous improvement initiatives with a supportive team.
About the role
- Junior Consultant in Banking Transformation at NORRIQ focused on financial services and digital transformation. Engaging with clients to enhance banking operations and customer satisfaction.
Responsibilities
- Identify customer needs and offer tailored financial solutions
- Proactively spot and seize commercial opportunities, preferably through digital channels
- Guide customers toward the fastest, simplest, and safest banking options
- Refer customers to specialized colleagues when needed, following the right processes
- Ensure high customer satisfaction through empathy and expertise
- Collaborate with key stakeholders to conduct in-depth interviews and analyze business processes, identifying pain points and improvement opportunities in line with strategic objectives
- Identify, prioritize, and align business requirements with strategic objectives, developing comprehensive project plans to ensure seamless execution and value delivery
- Identify areas for improvement, recommend solutions to increase efficiency, reduce costs and improve overall business performance
- Continuously monitor, evaluate, and refine implemented solutions, ensuring alignment with desired outcomes and adapting strategies based on client feedback and performance metrics
- Seamlessly integrate into agile project teams, effectively taking on roles such as Product Owner, Scrum Master, or Business/Process Analyst
- Lead change management initiatives, ensuring smooth transitions by engaging with stakeholders and managing the organizational impacts of transformations
Requirements
- Master’s degree or assimilated
- Experience or strong interest in the finance/banking industry
- Preferably some experience in a sales or commercial environment
- Analytical and problem-solving skills
- Ability to work independently and in a team environment
- Fluent in French and Dutch
- Proficient with Microsoft Office Suite and other business analysis tools
Benefits
- A very competitive salary package including a company car, iPhone and different allowances
- Extensive training in Belgium and Denmark on technical matters, as well as soft skills and project management
- Access to new technologies and innovative equipment
- Part of a fast-growing international company with a unique people culture
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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