Business Analyst 2 evaluating business systems and user needs while formulating strategies for migration. Collaborating with stakeholders and technical teams for successful data transfer and minimal disruption.
About the role
- Change Management Analyst overseeing IT Change Management processes at Rentokil Initial. Supporting service transition and ensuring operational efficiency within service management functions.
Responsibilities
- The efficient and effective operation of the IT Change Management and Service Transition processes in accordance with current policies and procedures
- Supporting the Global Change and Service Transition Manager to ensure the IT Change Management process operates effectively and efficiently
- Working with other service management functions to ensure effective operation of the change and transition functions
- The production of schedules of change for managing changes to the live environment
- Progressing the status of changes with service departments to ensure data is current
- Providing guidance to those involved in change management and service transition
- Producing change management and service transition reports as required by the change and transition processes
- Planning own work to meet given objectives and processes within a clear framework of accountability while exercising substantial personal responsibility and autonomy
- Adhering to IT governance and controls
Requirements
- 1–3 years of experience working within IT Service Management function.
- Has experience of delivering to to specific objectives in a similar role handling large quantities of data and/or reporting
- Has experience of operating agreed, standardised processes in a large organisation
- Has practical experience of working across teams to deliver specific objectives
- Is competent in the use of IT Service Management and Reporting applications
Benefits
- Competitive salary
- Hybrid working
- Rentokil Initial Reward Scheme
- 23 days holiday, plus 8 bank holidays
- Employee Assistance Programme
- Death in service benefit
- Healthcare
- Free parking
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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