Hybrid Italian Speaking Collections Analyst

Posted 3 weeks ago

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About the role

  • Consistently engaging with clients via phone, email, or mail to provide friendly reminders about overdue payments
  • Monitoring customer accounts to track payment statuses and identify outstanding invoices
  • Assessing customer credit histories to evaluate risk levels and recommend appropriate credit limits or payment terms
  • Working closely with internal teams to resolve disputes and facilitate prompt payments
  • Maintaining confidentiality and security when handling customer financial data
  • Managing internal credit reporting and participating in business reviews

Requirements

  • Have the capability of managing multiple tasks and deadlines efficiently
  • Have an excellent Problem-Solving Abilities to identify causes of payment delays and implementing appropriate solutions.
  • Described as a clear, professional, and persuasive communicator in order to interact with clients, internal teams, and management.
  • Work effectively with finance and sales teams to ensure coordinated efforts in collections.
  • Be able to adapt to changes and open to continuous learning and process improvement
  • Be a true team player with good interpersonal skills and also have a customer focused mindset
  • Desired expertise to be a successful candidate for this vacancy:
  • 3-5 years relevant experience within the field of Credit & Collections, preferably in a multinational (SSC/BSC) environment
  • SAP knowledge is preferred
  • Knowledge of HighRadius system is an advantage
  • Outstandingly **strong written and spoken Italian AND English** **skills** are essential

Job title

Italian Speaking Collections Analyst

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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