IT System Administrator managing system support and administration for diverse client projects. Engaging in technical support within a hybrid work model in a growing IT consulting firm.
About the role
- IT Systems Administrator at LeoLabs leading automation and streamlining of IT support, onboarding, infrastructure projects, and security for their LEO mapping and Space Domain Awareness services.
Responsibilities
- Join our growing IT team responsible for all central systems and support
- Lead the effort to streamline, automate, and grow IT support processes
- Work with the Head of IT to complete support requests and on IT Infrastructure and Automation projects
- Complete onboarding program and ramp up on onboarding and support processes
- Be deeply involved with onboarding for all new employees and automate the new hire setup
- Upgrade and secure wireless setup and work towards an upgraded wifi path
- Streamline computer deployments and new computer rollouts using automation tools
- Work with Software teams to streamline and automate vulnerability management
- Understand IT infrastructure, create a plan to streamline and enhance it, and support executive staff as needed
Requirements
- Strong background in Troubleshooting
- 5 Years Desktop support
- 5 Years macOS support
- 5 Years Windows support
- Experience with Video Conferencing systems (e.g. Zoom)
- 5 Years experience supporting Cloud Productivity suites (e.g. Office 365)
- Advanced PowerShell scripting experience
- Security Clearance
- Advanced experience with Microsoft Defender and Sentinel
- Advanced Experience with Intune
- Advanced Experience with Jamf Pro
- Experience supporting Android, iPhone, iPad
- Great customer service, interpersonal, and communication skills
- Familiarity with network equipment, wifi systems, and VLANs
- Experience with endpoint deployment automation systems
- Experience with Atlassian suite (Jira, Confluence, etc) administration
- Familiarity 802.1x, RADIUS, and NACs
- Experience supporting Executive Staff
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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