IT Specialist responsible for managing IT systems and networks at knok. Ensuring compliance with security standards and supporting users in the healthcare industry.
Responsibilities
Manage and maintain the company's IT systems, networks, and applications, ensuring they function properly and securely;
Provide technical support and troubleshooting assistance to employees, clients, and providers;
Collaborate with external providers to ensure compliance with regulatory standards and security measures, while also managing relationships with vendors and service providers;
Develop and implement IT policies and procedures to enhance security and efficiency, in alignment with regulatory requirements;
Monitor IT performance and security metrics, identifying and addressing any vulnerabilities or risks;
Stay up-to-date with IT trends and technologies, making recommendations for upgrades or enhancements to improve the company's IT infrastructure;
Train and educate employees on IT best practices and security awareness.
Requirements
Bachelor's degree in Computer Science, Information Technology or Professional Course (CET) in one of those areas: Cybersecurity, Information Technology Systems or Networking;
Strong understanding of IT systems, networks, and applications;
Familiarity with cloud computing principles and architectures is a plus;
Awareness of the importance of security in IT operations;
Excellent verbal and written communication skills, with the ability to communicate effectively with different teams across the organisation.
Proficient in English, both written and spoken;
Ability to work well under pressure and prioritize tasks effectively.
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