About the role

  • Manage and mentor a team of software developers, administrators, and analysts (employees and contractors)
  • Balance workloads, set priorities, and coach team members to improve technical and professional skills
  • Foster a collaborative, accountable, and high-performance team culture
  • Own the delivery of all software solutions across Dynamics 365 (CRM & Finance), custom applications (.NET, Java), APIs, and Azure pipelines
  • Define, implement, and enforce operational processes including SDLC, version control, CI/CD, and deployment pipelines
  • Ensure timely delivery of enhancements, bug fixes, and system upgrades with a focus on quality and business value
  • Maintain a high level of stability and reliability across technology stack and actively manage day-to-day system operations to ensure reliable processing of operational and financial transactions
  • Act as a subject matter expert for key systems, translating business requirements into effective system solutions
  • Troubleshoot complex technical and functional issues across integrated applications and data pipelines
  • Establish and maintain best practices in code lifecycle management, testing, release management, and monitoring
  • Drive automation and optimization of processes to improve reliability and efficiency
  • Partner with business stakeholders to continuously improve system usability, functionality, and alignment with organizational goals
  • Collaborate with business leaders to understand needs, communicate progress, risks, and dependencies, and act as the point of escalation for critical delivery issues

Requirements

  • 7+ years of experience in software development, application delivery, and/or systems integration
  • 3+ years of experience managing technical teams, including developers and administrators (mix of employees and contractors preferred)
  • Hands-on experience implementing and managing Agile delivery frameworks
  • Strong proficiency with SQL Server and relational database design, including SQL expertise
  • Strong background in software development (language agnostic, but C#, Java or similar preferred)
  • Experience with Microsoft Dynamics 365 is highly desirable
  • Knowledge of APIs, integration patterns and data pipelines (preferably Azure-based)
  • Strong understanding of SDLC processes, version control, CI/CD, and deployment best practices
  • Ability to translate business requirements into system solutions using keen business process acumen
  • Excellent analytical and problem-solving skills with ability to quickly understand complex systems and data models
  • Demonstrated ability to coach, mentor, and elevate team members’ skills and performance
  • Strong communication skills; able to present technical concepts in business-friendly terms
  • Proven ability to balance hands-on technical involvement with team leadership and strategic oversight
  • Prior exposure to finance, CRM, or operations-related business processes
  • Multi-location and international experience strongly preferred
  • Bachelor’s degree in a related field preferred
  • Following receipt of a conditional offer, candidates required to complete additional job-related screening processes as permitted by law

Benefits

  • Chicago or Houston based hybrid position
  • Access to career opportunities across the entire organization (Marmon)
  • Diverse learning and working opportunities
  • Culture that empowers employees to be their best
  • Opportunity to move up and around 120+ companies within Marmon
  • Financial backing and stability as a Berkshire Hathaway company
  • Reasonable accommodation available during recruiting process

Job title

IT Delivery Manager

Job type

Experience level

SeniorLead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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