Infrastructure Operations Engineer maintaining VMware and Dell equipment at Zelis. Responsible for operational excellence and cross-functional collaboration in a hybrid environment.
Responsibilities
Play a crucial role in maintaining and optimizing our data center operations
Responsible for managing and supporting our VMware environments, Dell compute and storage equipment, Windows & Linux operating systems, and various data center equipment
Configure, maintain, and troubleshoot VMware environments to ensure optimal performance and availability
Manage and support Dell servers and storage solutions, including installation, configuration, and maintenance
Oversee the Kansas City operation and maintenance of data center equipment, including power, cooling, and networking components
Enhance monitoring tools and practices to proactively identify and resolve infrastructure issues with automation
Write and maintain comprehensive, accurate, and up-to-date documentation of infrastructure configurations, procedures, and policies
Work closely with cross-functional teams, including IT, security, and development, to support business objectives and ensure seamless operations
Respond to and resolve infrastructure-related incidents and outages in a timely manner
Identify opportunities for process improvements and implement best practices to enhance infrastructure efficiency and reliability
Requirements
Ideally, Bachelor's degree in Computer Science, Information Technology, or a related field
3-5 years of experience in Infrastructure Operations, Systems Engineering, or a related field
High Proficiency in one or more of the following: VMware, Dell compute and storage equipment, fibre channel zoning for SANs, Windows operating systems, Linux operating system distros (RHEL) and data center equipment
Strong understanding of networking concepts including, but not limited to tcp, udp, dns, iscsi, vlans, fibre channel, vDS (Virtual Distributed Switches), and vSS (Virtual Standard Switch) in VMware vSphere
Excellent analytical and troubleshooting skills with the ability to diagnose and resolve complex infrastructure issues with attention to detail
Strong understanding of infrastructure best practices and industry standards
Excellent verbal and written communication skills, with the ability to effectively collaborate with team members and stakeholders
Ability to work in a fast-paced environment and manage multiple priorities simultaneously
Agile/Scrum project methodologies
Relevant certifications such as Microsoft Certified: Windows Server Hybrid Administrator Associate, Red Hat Certified System Administrator, VMware Certified Technical Associate (or higher), and Dell Certifications related to Servers and Storage
Experience with Compute and Storage Capacity Management
Experience with scripting language PowerShell in concert with PowerCLI for VMware, and Dell Powerstore modules
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