IT Infrastructure Engineer at Sumegre delivering second-level IT support and troubleshooting assistance. Responsible for network infrastructure maintenance and collaboration with server owners to ensure reliability.
Responsibilities
Deliver second-level IT support and troubleshooting assistance to end-users, ensuring timely resolution of issues.
Assist in the installation of hardware and software components for servers.
Deploy the approved updates/patches for Servers & Network Devices to meet changes in information technology.
Maintain Passive Components of the network infrastructure to support organizational needs.
Monitor the behavior of the System Security for Data loss prevention.
Reviews IT documentation to ensure accuracy and relevance.
Reviews maintained records of IT assets and inventory processes.
Requirements
Bachelor's Degree in computer science or any related field of studies.
2-5 years of relevant experience.
Good communication skills to carry out coordination/liaison with other sections.
Working under pressure and effectively in a team.
Good experience with Operating Systems Environment (Windows and Linux).
Good experience with LAN and WAN Networks Technologies (TCP/IP, DNS, and DHCP,,…).
Good knowledge with Switching & Routing Configuration (Cisco, HP, …)
Good knowledge with Firewall Configuration (FortiGate, Cisco,…)
Good experience with Microsoft 365 Applications.
Good knowledge with cloud computing systems (Microsoft Azure and Amazon Web Services (AWS)).
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