R&D Solution Analyst at The DDC Group supporting technology and innovation initiatives. Conducting research, stakeholder engagement, and requirements gathering for strategic alignment.
About the role
- Analista de Infraestrutura administrando ambientes Microsoft 365 e atuando em clientes MSP com foco em estabilidade e performance. Implementando melhorias e suporte técnico em infraestrutura.
Responsibilities
- Support and administration of Microsoft 365 environments (Exchange Online, SharePoint, OneDrive, Intune, etc.)
- Work with MSP clients, including: creating and managing users and groups in Active Directory, configuring permissions and access policies, implementing and improving Windows servers, and managing and monitoring backup routines
- Deployment and enhancement of monitoring tools (Zabbix, Grafana or similar)
- Creating and maintaining Grafana dashboards to monitor infrastructure metrics and alerts
- Technical support for infrastructure incidents and requests, ensuring environment stability and performance
Requirements
- Strong experience deploying and administering Zabbix and Grafana (greenfield deployment, template configuration, dashboard creation and integrations)
- Knowledge of Linux (configuration, troubleshooting and services)
- Knowledge of Windows Server and Active Directory
- Knowledge of enterprise backup solutions and monitoring best practices
- Knowledge of Microsoft 365 (administration and environment support)
- Plus: Zabbix certification
- Higher education completed or in progress in IT
Benefits
- Meal Allowance: R$ 600.00/month
- Transportation Voucher
- Health Insurance (Amil)
- Dental Insurance (Amil)
- Pharmacy Discount Program
- Life Insurance
- Gympass (for you and your dependents)
- Apoio Pass – psychological, legal and financial support by phone
- SESC access
- Educational partnerships with FIAP, UNIP, FASB and FGV/STRONG
- Partnership with Petlove – pet health plan
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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