Documentation Administrator managing Sales Office documentation in Cluj - Napoca for effective customer requirement fulfillment. Acting as SPOC for all documentation - related matters to support multiple departments.
About the role
- IT System Administrator for providing support and managing IT systems at p3b AG in Biel, Switzerland. Handling user inquiries, monitoring systems, and conducting training sessions.
Responsibilities
- As the first point of contact for IT support and IT inquiries, you are the go-to person for users
- You handle and resolve the majority of support requests independently
- You proactively address more complex cases and escalate them to the appropriate teams when necessary
- You monitor IT systems and networks using monitoring tools to ensure stable operations
- You provision and maintain endpoints, servers, and infrastructure on a regular basis
- You also conduct internal training sessions
- You independently manage smaller IT projects
- You support internal customers in the rollout of new systems
- You manage employee-facing IT services throughout their entire lifecycle
Requirements
- Completed vocational training in IT (EFZ) or higher, or equivalent professional experience in IT support and system administration
- Initial practical experience with Active Directory, Group Policy (MS Entra), and administration of Microsoft Windows clients and servers in a hybrid environment (on-premises & cloud)
- Experience in Mobile Device Management (MDM) using Intune
- Very good German skills (C1) and good spoken French (B1)
Benefits
- Modern employment conditions (home office, part-time possible, etc.)
- You will have significant freedom to shape and implement your ideas
- Generous contribution to the SBB Generalabonnement (GA) and other perks
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Manage Sales Office documentation and ensure customer requirements are met in Cluj - Napoca office. Act as SPOC for all documentation matters, ensuring accuracy and timely delivery to customers.
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