Hybrid IAM Business Systems Analyst

at RTX

• Job title: IAM Business Systems Analyst
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: ServiceNow
• Location requirements: Hybrid, Farmington, United States

About the role

• IAM Business Systems Analyst supporting Authentication Services for onboarding applications to Single Sign-On. Collaborating with Identity and Access Management Services teams in aerospace and defense.

Responsibilities

• Responsible for application onboarding for multiple projects within IAM space
• Responsible for requirements from various stakeholders and also able to manage stakeholders’ expectations
• Must be able to perform data analysis.
• Document functional and non-functional requirements
• Work with other team members to prioritize and manage the backlog
• Work with the application teams and technical team to review the requirements
• Document test cases and test scenarios and work with the application teams to co-ordinate UAT testing
• Maintain and provide timely status reporting to the leadership
• Identify process gaps and create process improvement documents and communicate the same to the application teams
• Work with the EIS communications team to draft communications and to also lay out the communication plan and schedule
• Lead and participate in meetings and provide guidance and expertise in support of strategic company initiatives
• Gain a deep understanding of user experience and interactions with the products supported to identify and fill solution gaps to improve user experience

Requirements

• Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM)
• Minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience or in absence of a degree, 9 years of relevant experience
• Minimum of 3 years experience working within Identity and Access Management space such as Authentication and Authorization Services (SSO, LDAP, MFA, EIM etc.), and ServiceNow (SNOW)
• Experience gathering requirements, process mapping, creating business and technical requirement documents, and coordinating UAT testing
• Background acting as a project manager including project plan creation tasks.
• U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract

Benefits

• Parental (including paternal) leave
• Flexible work schedules
• Achievement awards
• Educational assistance
• Child/adult backup care