Hybrid Healthcare Banking Support Specialist

Posted last month

Apply now

About the role

  • Support role working directly with loans, customer accounts, inquiries, and items related to client satisfaction
  • Collaborate with Healthcare Relationship Managers, Business Development Officers, and Relationship Analysts
  • Support sales teams in executing a One Bank strategy and growing market share
  • Responsible for retaining and deepening client relationships by providing exceptional client experience and support
  • Lead efforts in business account openings, funding, and maintenance
  • Work closely with Bankers, legal, credit, construction, post-underwriting, lending services, attorneys, title companies, insurance companies to ensure proper lien position and minimize loan exceptions

Requirements

  • Bachelor's degree, or equivalent work experience
  • Typically seven or more years of job-related experience
  • Experience working with commercial loans for the healthcare industry
  • Considerable knowledge of departmental and bank products & services
  • Proven customer service and problem resolution skills
  • Proficient computer navigation skills using a variety of software packages including nCino, Salesforce, and Microsoft Office applications
  • Effective interpersonal, verbal and written communication skills
  • Experience in receiving and implementing performance feedback & coaching
  • Self-motivated and results-oriented with excellent organizational skills
  • Experience deepening relationships over the phone with clients

Benefits

  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals

Job title

Healthcare Banking Support Specialist

Job type

Experience level

SeniorLead

Salary

$3,029 - $4,038 per hour

Degree requirement

Bachelor's Degree

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job