Financial Counselor at CoxHealth facilitating communication and completing office assignments. Requires basic office knowledge and professional communication skills.
About the role
- Insurance Counselor guiding DaVita patients through health insurance options while alleviating stress in navigating complicated insurance. Requires travel to clinics in Jackson, Mississippi and Gulfport area.
Responsibilities
- Provides education and guidance to DaVita patients about health insurance and the implications of different insurance options.
- Helps patients understand their insurance options and make informed employment and insurance decisions.
- Alleviates the stress that dialysis patients often experience in navigating complicated insurance options and employment decisions.
- Requires travel to our DaVita clinics in Jackson, Mississippi & surrounding area, including Gulfport to provide education and guidance.
- Completes insurance assessments/evaluations for patients to accurately document patient education sessions.
- Acts as a liaison between patients, facility teammates, billing office and the corporate office to resolve patient insurance issues and/or concerns.
Requirements
- Full vaccination against COVID-19 or a medical/religious exemption is required.
- High School Diploma or equivalent is required.
- Minimum of two (1) years' experience working with Medicare and Medicaid insurance as well as commercial insurance plans and benefits (PPO, HMO, POS, EPO, Indemnity) strongly preferred.
- Minimum of two (1) years’ experience in a healthcare organization working with clinical staff and patients preferred.
- Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook required.
- Power Point preferred.
- Bilingual/Spanish Speaking strongly preferred.
Benefits
- Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
- Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
- Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
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MS
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