About the role

  • Provides education and guidance to DaVita patients about health insurance and the implications of different insurance options.
  • Helps patients understand their insurance options and make informed employment and insurance decisions.
  • Alleviates the stress that dialysis patients often experience in navigating complicated insurance options and employment decisions.
  • Requires travel to our DaVita clinics in Jackson, Mississippi & surrounding area, including Gulfport to provide education and guidance.
  • Completes insurance assessments/evaluations for patients to accurately document patient education sessions.
  • Acts as a liaison between patients, facility teammates, billing office and the corporate office to resolve patient insurance issues and/or concerns.

Requirements

  • Full vaccination against COVID-19 or a medical/religious exemption is required.
  • High School Diploma or equivalent is required.
  • Minimum of two (1) years' experience working with Medicare and Medicaid insurance as well as commercial insurance plans and benefits (PPO, HMO, POS, EPO, Indemnity) strongly preferred.
  • Minimum of two (1) years’ experience in a healthcare organization working with clinical staff and patients preferred.
  • Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook required.
  • Power Point preferred.
  • Bilingual/Spanish Speaking strongly preferred.

Benefits

  • Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
  • Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
  • Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

Job title

Health Insurance Counselor I

Job type

Experience level

Junior

Salary

$19 - $27 per hour

Degree requirement

High School Diploma

Location requirements

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