Hybrid Head of Payment Operations

Posted 2 weeks ago

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About the role

  • Own all payment partner relationships and maintain them as necessary
  • Build and maintain relationships with payment partners to accelerate growth and minimize costs
  • Work closely with product development teams to refine payments strategy
  • Champion fans and creators to ensure reliable payment experiences at scale

Requirements

  • 8+ years of experience in global payment processing
  • Deep understanding of pay-ins on merchant platforms
  • Deep understanding of the payment processing partner landscape
  • Ability to successfully negotiate complex payment partner agreements
  • Experience with payments optimization (e.g., maximizing auth rates, minimizing costs)
  • Deep understanding of analytics and reporting for payments
  • Payouts experience preferred
  • Strong leadership, exceptional decision-making skills, and project management skills
  • Ability to work directly with engineers and product managers
  • Concise communication

Benefits

  • Competitive benefits package including healthcare, retirement plans, and flexible time off
  • Equity plans
  • Paid parental leave
  • Commuter benefits
  • Lifestyle stipends
  • Learning and development stipends
  • Company holidays and recharge days

Job title

Head of Payment Operations

Job type

Experience level

Lead

Salary

$192,000 - $384,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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