Intern supporting AI transformation at BMW Group's GenAI Self - Service Platform. Contributing to efficiency and compliance in a project environment with an international development team.
About the role
- Lead AI Operations and strategy at Moonpig Group, enabling AI adoption across diverse functions. Guide teams towards measurable impact in a rapidly evolving digital platform.
Responsibilities
- Lead the company-wide execution of Moonpig’s AI strategy, ensuring alignment between central AI initiatives and local business priorities across all markets and functions.
- Partner with function heads to identify, prioritise, and deliver AI use cases that unlock measurable value and operational improvement.
- Build and manage a portfolio of AI programs and pilots, tracking adoption, ROI, and impact on business KPIs.
- Translate pilots into scaled, sustainable operating capabilities, working closely with Product, Data, Engineering, and Operations teams.
- Design and maintain Moonpig’s group-wide AI operating framework, integrating governance, reporting cadence, and performance measurement across all business units.
- Develop consistent metrics for AI maturity, value creation, and adoption; own the AI dashboard and progress reviews with the Executive team.
- Lead enterprise-wide change management to make AI a natural part of how Moonpig works — ensuring every team is equipped, confident, and compliant in using new tools and workflows.
- Create and run cross-functional AI guilds and leadership forums, fostering knowledge sharing, alignment, and experimentation across departments.
Requirements
- Proven experience in leading company-wide transformation or operations programs (AI, digital, or data-related strongly preferred).
- Strong stakeholder management and influencing skills, with experience working across Executive, technical, and commercial functions.
- Understanding of modern AI tooling, data governance, and change management principles.
- Ability to design and manage frameworks for performance tracking, governance, and ROI measurement.
- Empathy, curiosity, and the ability to inspire teams to embrace new ways of working.
Benefits
- 💰 Competitive Pay & Bonuses: Plus, generous pension plans & staff discounts.
- 💆🏽 Wellbeing First: Private healthcare (UK), mental health support & dog-friendly offices (London & NL).
- 🏖️ Flexible Working & Time Off: Generous holidays, hybrid working (1-3 days in office, depending on role/team) & up to 20 days of international working.
- 📈 Career Growth: Learning allowances, coaching & development programs.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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