Forward Deployed Engineer working with strategic customers to solve identity-centric challenges. Building and deploying custom integrations using Persona's identity platform.
Responsibilities
Embed into account teams working with strategic customers, serving as a technical thought partner in designing custom identity solutions
Use Persona’s platform to solve customer problems and bring customer insights back to product teams to inform and influence long-term product roadmap.
Design, build, and deploy custom integrations between Persona's platform and customer systems
Troubleshoot complex technical issues, proactively monitor integration health, and implement enhancements to existing deployments
Requirements
An engineering background in technical fields such as software engineering, data science, or mathematics.
Strong investigative and debugging skills on complex systems, ideally with integrations spanning both internal and external systems
Ability to clearly communicate complex technical ideas to both technical and non-technical audiences
Curiosity, creativity, and a drive to solve hard, open-ended problems
Technical expertise in writing scripts and developing automation tools to solve recurring problems (Nice to have)
Familiarity with deployment models, including cloud platforms (GCP, Azure, AWS) and/or infrastructure primitives (Nice to have)
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