Hybrid Financial Service Representative – Outbound Calls

Posted 3 months ago

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About the role

  • Outbound Financial Services Representative engaging clients via calls and suggesting financial products at CIBC. Focusing on understanding client financial needs and providing suitable solutions.

Responsibilities

  • Work proactively to reach out to clients and suggest financial services products
  • Engage in meaningful conversations to develop an understanding of clients' financial needs
  • Provide information and resolutions to client issues
  • Collaborate with team members to connect clients with the right financial solutions

Requirements

  • Ability to work independently as an Agent@Home with a secure workspace
  • Wired Internet connection, capable of continuously supporting excellent call quality and high-speed response rate
  • Flexible to work from Monday to Friday from 9:00 AM to 08:00 PM and Saturday from 10:00 AM to 6:00 PM
  • Excellent product knowledge and expertise in CIBC's financial product offerings
  • Computer savvy - easily navigate and focus on multiple software applications and dual monitors

Benefits

  • Competitive compensation
  • Banking benefit*
  • Wellbeing support
  • Employee and family assistance programs
  • MomentMakers, our social, points-based recognition program

Job title

Financial Service Representative – Outbound Calls

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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