Maintain CRM (Hubspot) and SharePoint with accurate client/talent data, notes, and contracts.
Ensure consistent data entry, version control, and proper documentation.
Monitor compliance and suggest improvements to record-keeping.
Schedule client-talent interviews, internal and external meetings, managing calendars and follow-ups.
Use templates and clear tracking processes to keep scheduling and documentation consistent.
Manage travel plans, bookings, and visas when required.
Support contracting and onboarding for project delivery.
Keep templates updated and act as the main contact for logistics tasks.
Maintain vendor tracker with contracts, payments, subscriptions, and contacts.
Manage vendor relationships and handle customer support escalations when needed.
Monitor vendor performance and ensure timely renewals.
End-to-end oversight of invoicing, bill pay, payroll, reconciliations, collections, and project budgets.
Manage talent and client contracts end-to-end, ensuring accuracy and timely approvals.
Ensure seamless execution of all administrative tasks tied to project delivery, including but not limited to contracting.
Liaise with banks to track payments and resolve issues.
Track and report travel-related expenses accurately.
Requirements
5+ years’ experience in project delivery, finance and operations, or administration, with a proven track record in managing financial process, including invoicing and reconciliations.
Prior administrative experience including managing agendas, booking travel, and handling visa applications (preferred but not mandatory).
Strong financial acumen to help set up and maintain efficient processes.
Proficiency in Excel, familiarity with CRM systems (e.g. HubSpot, Salesforce) and Applicant Tracking Systems is a plus.
Highly self-driven with the ability to take initiative and work independently with minimal supervision.
Excellent communication skills and attention to detail.
Strong problem-solving mindset, with adaptability to manage competing priorities.
Discretion and integrity in handling sensitive financial and contractual information.
Excited to collaborate with an international and multicultural team.
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