FG
Focus GroupIT Field Engineer
IT Technical Engineer responsible for providing installation and onsite customer support at Focus Group. Delivering high - quality service and troubleshooting network infrastructure issues in the Farnborough area.
About the role
- Interface with relevant departments to obtain a thorough understanding of NOV products and how they are safely operated, tested, calibrated and problems are resolved in a timely manner.
- Travel to customer sites to inspect, install, commission, test, calibrate, repair and train customers on the safe and proper operation of NOV products.
- Perform field upgrades of software and hardware and train customers on how to properly operate the system.
- Communicate field failures and feedback reports to the appropriate departments.
- Complete and submit field service documentation in a timely manner.
- Utilize safe work habits,
- Comply with all NOV Company and HSE policies and procedures.
- Perform all other duties as assigned.
- Prepare for service jobs including downloading drawings, software, and all procedures required.
- Install, commission, troubleshoot, and repair NOV Control Systems (Amphion, CyberBase, EDA, KEMS).
- Install, commission, troubleshoot, and repair Programmable Logic Controllers (PLCs), Step 7, Direct Soft, and Allen Bradley.
- Install, commission, troubleshoot, and repair VFD and/or SCR.
- Work in repair shop as needed.
Requirements
- Must possess a high school diploma, GED, or equivalent combination of education and experience.
- Minimum 3 years’ experience working on and troubleshooting PLCs, electrical components, and oilfield equipment required.
- Working knowledge of Direct Soft, Step 7, and Amphion software preferred.
- Land Rig experience preferred.
- Computer experience/proficiency required - Microsoft Office knowledge is required.
- Ability to pass a drug screen & background check.
- Valid Driver’s license required – as you will be operating a company vehicle.
- Must provide transportation from home to the office. Transportation to customer’s location will be provided.
- Must obtain NOV corporate credit card and maintain an active status per NOV credit card policy.
- Overtime will be required – must be willing & able to work nights, weekend, and on-call 24/7.
- Ability to read and interpret electrical schematics required.
- Ability to troubleshoot electrical/electronic/control circuits required.
- Ability to utilize various electrical diagnostic tools including multimeters, oscilloscope, and basic hand tools required.
- Ability to interact effectively with customer and contractor personnel.
- Attention to detail and a commitment to quality.
- Excellent problem-solving and analytical skills.
- Able to work well in a team environment as well as self-directed when working independently.
- Willingness to comply with all safety regulations and procedures.
- Must be able to work under pressure to achieve deadlines.
- Ability to meet or exceed standards as established by the department.
- Ability to adapt and be cross-trained to learn all job duties.
- Work in harsh environments including rain, snow, heat, and heights in excess of 150 feet.
Benefits
- 401(k) Retirement Plan – NOV matches every dollar up to 5% of base pay and overtime for every dollar you invest.
- Competitive medical plans that are effective your date of hire. Coverage options for just yourself as an eligible employee start at as little as $40 per pay period (bi-weekly), and plans that cover your entire family (yourself, eligible spouse, and eligible children) start at $150.50 per pay period (bi-weekly).
- Starting in 2026, FREE MDLIVE virtual visits (when enrolled in an NOV medical plan).
- FREE preventative medical and dental care for the entire family (when enrolled in an NOV medical/dental plan and seeing an in-network physician).
- FREE Basic Life and AD&D insurance at 2 times your annual salary (for full-time employees).
- All regular full-time employees start with 3 weeks of paid vacation per year (prorated based on start date). Pre-NOV relevant experience (years of service) may be considered for vacation accruals.
- All regular full-time employees receive up to 11 paid holidays per year.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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