Field Application Engineer engaging multi - site customers to drive strategic growth through technical support and alignment of customer needs with internal capabilities. Collaborating with internal teams to promote AT&S solutions.
About the role
- Field Application Engineer supporting OPAL-RT’s software and hardware tools for real-time HIL applications. Involves customer training, testing, and internal support.
Responsibilities
- Deliver training sessions both internally to team members and externally to clients on hardware-in-the-loop (HIL) and simulation technologies
- Handling customer requests from the support portal
- Assisting client to adapt models and perform HIL test on site (up to 20% of work time)
- Support the development and continuous improvement of training materials and programs related to power systems, control systems, and real-time simulation
- Write technical reports, knowledge base and application notes, etc.
- Participate in marketing events and technical seminars
- Participate in overseas product roll-outs
- Perform product demonstrations
Requirements
- Bachelor’s degree in electrical, electronics or mechanical engineering
- 0 to 2 years in a related field
- Technical knowledge : MATLAB/Simulink and/or LabVIEW; Troubleshooting
- Basic knowledge of these tools (asset) : NI Toolchains, Linux operating systems, FPGA and VHDL programming, Industrial and communication protocols (i.e. CAN, Modbus, SPI, Aurora)
- Significant assets : Hardware-in-the-loop tools (RT-LAB, NI-Veristand, HYPERSIM, dSPACE, Speedgoat, Typhoon, or RTDS), Industrial HIL testing experience for a full electric vehicle, Simulation of power electronic converters, and Usage of Xilinx System Generator
- Language abilities : Mandarin and English required, Japanese or Korean is an asset
- Soft skills: Customer satisfaction, autonomy and proactivity, planning and organization, good communication skills, teamwork and interpersonal qualities, discipline and determination, flexibly and adaptation, able to deal with ambiguity and pressure
Benefits
- Flexible schedule of 40 hours/week
- Competitive salary
- Group insurance plan tailored to your needs
- 2 weeks of vacation per year, plus the possibility of accumulating up to two additional weeks
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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