Engineering Intern in Unified Experience team at Boomi. Assisting in software development, collaboration, and project testing.
About the role
- Experience Designer focusing on creating user-centric financial solutions for SAP Fioneer. Collaborating with stakeholders and translating requirements into innovative service concepts.
Responsibilities
- Analyse von Kundenbedürfnissen und Ableitung von Service-Strategien
- Entwicklung von Service-Blueprints und End-to-End-Prozessen
- Durchführung von Workshops und Co-Creation-Sessions mit Stakeholdern
- Sicherstellung einer konsistenten Customer Experience über alle Touchpoints
- Enge Zusammenarbeit mit Produkt-, Business- und Entwicklungsteams
Requirements
- Mehrjährige Erfahrung im Service Design oder in einer vergleichbaren Rolle
- Fundierte Kenntnisse in Designmethoden wie Design Thinking und Customer Journey Mapping
- Fähigkeit, komplexe Prozesse zu strukturieren und strategisch zu gestalten
- Ausgeprägte Kommunikations- und Moderationsfähigkeiten
- Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift
Benefits
- Arbeit in einem innovativen Umfeld mit globaler Reichweite
- Flexible Arbeitsmodelle und zentrale Standorte
- Attraktive Benefits: Altersvorsorge, Mobilitätszuschüsse, Gesundheitsangebote
- Entwicklungsmöglichkeiten und Karrierepfade in einem wachsenden Unternehmen
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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