Product Manager leading the transformation of claims phone systems at GEICO. Collaborating with engineering and telecom teams to enhance customer interactions and automation.
About the role
- Product Manager leading the migration of enterprise features at Capital One. Focus on customer needs and leverage AI technologies for product strategies and solutions.
Responsibilities
- Deliver the product strategy for migrating a high value data-feature library to the enterprise platform
- Design and support validation techniques to ensure a smooth migration from legacy to modern platform
- Meet with leaders in Business organizations to understand their pain points and develop solutions to lower their overhead
- Work closely with business and tech partner teams to define requirements and measures of success
- Prioritize the product backlog to maximize business and customer outcomes
- Incorporate design thinking and analytics to inform product and customer journey design
Requirements
- At least 3 years of experience working in Product Management
- Bachelor's Degree in a quantitative field or an MBA with a quantitative concentration
- At least 1 year experience building Extract, Transform, and Load (ETL) with Python or SQL
- Experience working in Agile Product Management
- Experience working closely with enterprise platforms
- Excellent oral and written communication skills.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Performance-based incentive compensation
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