Field Service Engineer responsible for installation and servicing of complex systems globally. Engaging with customers and ensuring operational quality of equipment in field settings.
Responsibilities
Perform on-site installation, servicing and repair of complex equipment and systems
Investigate and approve operational quality of system equipment
Instruct customers in the operation and maintenance of the system
Occasionally travel to customer sites to solve problems or support other field service personnel
Cultivate and develop positive working relationships with customers and company personnel
Requirements
Bachelor’s degree in Material, Electronics, Physics or Chemistry
2-7 years hands on technical experience installing, troubleshooting, repairing and calibrating sophisticated analysis tools such as SEM, TEM, FIB
Good command of written and spoken English and Mandarin
Strong organizing and executive ability
Proven track record to troubleshooting sophisticated systems to component level
Experience on troubleshooting and repairing ultra-high vacuum and high voltage systems is helpful
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