EH
Elevance HealthSenior Portfolio Manager
Portfolio Manager Senior overseeing complex project portfolios, ensuring alignment with budget objectives and operational goals at Elevance Health.
About the role
- Design and lead large, transformative projects and act as a trusted adviser
- Mentor Sales and Professional Services teams, align stakeholders, and deliver the highest levels of customer satisfaction
- Contribute to pre-sales scoping and discovery activities and develop comprehensive implementation proposals
- Maintain executive relationships and act as a critical issue point within implementations in a billable capacity
- Manage multiple projects at once, meet utilisation targets, and help build best practices
- Manage projects to time, budget, and contracted deliverables, including planning, scheduling, and milestone reviews
- Manage project P&L to targeted margin results and drive project reviews for management and customers
- Be responsible for transition of engagements from pre-sales to delivery, including budget allocation, resourcing, knowledge transfer, and project initiation
- Ensure engagements conclude with delighted customers who are willing to be referenced
- Proactively mitigate and handle critical customer concerns and at-risk accounts; communicate with internal and external leaders and executives
- Ensure quality and time management processes are followed by the team (e.g. change controls, timesheet submissions)
- Help to document best practices in developing and deploying Smartsheet solutions and function as a frontline resource for “best practice” and informal customer queries
- Liaise with necessary teams within Smartsheet to achieve the above
- Report to the Director of Engagement Delivery and be based at the London office (hybrid or remote within the UK)
Requirements
- At least 4+ years of experience in customer-facing positions in a professional services firm, preferably with a management consulting or “Big Four” consulting organisation
- Management of large billable projects for external customers
- Experience with modern services deployment methodologies, with emphasis on software design and development
- Use of formal project management tools
- Passion for working with leading-edge, web-based technologies and a desire to understand Smartsheet’s benefits, values, use cases, and business and technical elements
- Desire to work in a collaborative environment to promote and improve team performance
- Strong analytical skills regarding customer and project management issues
- Strong organisational skills with an ability to manage competing customer demands
- Ability to interact and communicate with CxO-level personnel
- Excellent communication and interpersonal skills
- Lean or Six Sigma certification is desirable
- Bachelor’s degree in MIS, CIS, CS, or equivalent combination of relevant work experience and education
- Willing to travel periodically (up to 20–30%) based on customer and business needs
- Right to work in the UK for any employer on an ongoing basis
- 1+ years’ Smartsheet Consulting experience, leading customer-facing engagements in the enterprise space
Benefits
- Employer-paid Private Medical and Dental, additional cost for family members
- Monthly contributions toward your pension
- Monthly stipend to support your work and productivity
- 25 days paid for Holiday + Bank Holidays + Flexible Time Away Program
- 20 weeks fully paid Maternity Leave
- 12 weeks fully paid Paternity/Adoption Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to Udemy online courses
- Company Funded Perks including a counseling membership, salary sacrifice options, and your own personal Smartsheet account.
- Teleworking options from any registered location in the UK (role specific)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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