Providing SME input into a range of smart ticketing technical infrastructure related tasks.
Providing detailed technical input to new initiatives and enhancements from internal and external stakeholders.
Contribute to shaping Engineering processes and procedures, including document generation and presenting any new processes internally.
Supporting business analysts and project management in requirements analysis and design for a variety of DfT and TOC initiatives.
Collaborate with cross functional teams to undertake various project or business as usual work.
Representing the DTS technical team at relevant Boards and forums.
Providing technical support for any escalated problem/incident raised via the DTS Service Desk.
Supporting the Principal Systems Engineer in attending the Design Authority Board and discussing any design updates, when required.
Independently lead smaller technical tasks and initiatives, with the support of the rest of the technical team where required.
Play a key role in maintaining system configuration change and documentation.
Building strong relationships with peers, suppliers, customers, and other stakeholders.
Following compliance with internal and industry standard procedures for analysing, testing and documenting technical infrastructure operations and associated changes.
Thinking proactively of ways to improve process and offering best value and practice to customers.
Contributing to our Systems Development workstream by supporting the Systems Developer in requirements generation.
Requirements
Bachelor’s degree in computer science, Engineering, Mathematics or related field, OR, equivalent professional experience.
At least 3 years of domain specialised experience encompassing applications, data, and infrastructure, preferably in the Rail or Public Transport sector.
Ability to analyse complex problems and propose effective solutions.
Excellent communication skills, both verbal and written, with the ability to effectively collaborate with team members and stakeholders.
Strong attention to detail.
A proactive attitude towards learning new technologies and techniques.
Managing complex and time critical technical projects with multiple stakeholders.
Experience in communicating technical requirements or technical issues to non-technical audiences.
Excellent problem solving and analytical skills.
Benefits
75% off rail travel for personal and family use, plus international rail discounts.
30 Days annual leave (plus buy/sell options and additional leave for key life events)
Season ticket loan for commuting costs.
Enhanced family leave – 30 weeks full pay for maternity, adoption, surrogacy, and shared parental leave.
Pension scheme – up to 11.58% employer contribution.
Private medical insurance (AXA PPP) including mental health and specialist care.
Discounted gym membership and access to wellbeing programmes.
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