Hybrid Disaster Case Manager – Bilingual Spanish

Posted last week

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About the role

  • Perform outreach to identify vulnerable persons in need of services and referrals.
  • Must meet survivors face-to-face a minimum of twice during the case management process.
  • Screen applicants promptly and responsively to identify urgency of need and direct individuals to appropriate services.
  • Perform intake interviews via phone and/or in person, linking survivors to resources for urgent needs.
  • Conduct comprehensive, individualized, strengths-based, and culturally-responsive assessments of each Survivor's disaster recovery needs and available resources.
  • Engage each Survivor to cooperatively participate in the development, implementation, and ongoing review of an individualized disaster recovery plan.
  • Empower the disaster survivor to effectively access the resources available in accordance with the sequence of assistance for disaster recovery.
  • Provide, refer, or otherwise arrange for individuals and families to receive needed services and resources identified in the recovery plan.

Requirements

  • completion of a disaster recovery case management specific curriculum
  • must be bilingual - proficient in Spanish
  • current background check and negative drug test, as required
  • able to maintain ethical conduct in accordance with organizational policy
  • able to maintain high standards for protecting client information
  • must be able to multi-task and effectively accept change in routine
  • must be able to work in a potentially high stress environment
  • able to work collaboratively with others
  • computer literate, able to utilize word processing, database, and spreadsheet software
  • possess excellent communication skills both written and verbal
  • have a valid driver’s license and a registered, insured and reliable vehicle to be able to drive long distances
  • be organized and prepared for meetings, briefings, and conversations with clients, staff and external partners
  • able to work without close supervision on assigned duties
  • possess no outside business interest that may conflict with the organization’s goals and objectives
  • not be employed by another agency conducting DCM activities under this FEMA program

Benefits

  • Mileage reimbursement reports, usually monthly. Mileage is reimbursed in this program.

Job title

Disaster Case Manager – Bilingual Spanish

Job type

Experience level

Mid levelSenior

Salary

$55,000 - $57,500 per year

Degree requirement

Professional Certificate

Location requirements

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