Advanced Practice Provider Bilingual responsible for providing telehealth services for home care patients. Collaborating with health professionals to develop and implement care plans while ensuring patient education.
About the role
- Patient Enrollment Specialist managing patient enrollments for health services. Bilingual role at Elevance Health requiring strong communication and multitasking skills in a virtual environment.
Responsibilities
- Reviewing and prioritizing patient census
- Reaching out to patients to explain services and enrolling them into appropriate programs
- Providing support by addressing inquiries and scheduling appointments
- Entering documentation into designated systems
- Multi-tasking during calls, texts, and electronic queues
Requirements
- Requires a HS diploma or equivalent
- 1 year of experience in call center, sales, health care or customer focused environment
- Bilingual (English and Spanish) required
Benefits
- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution
- Paid Time Off
- Medical, dental, vision benefits
- Short and long term disability benefits
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