Graduate Analyst applying analytical skills to solve client problems at Aurora. Training in energy markets and involvement in live client projects in Sydney.
About the role
- Quality Analyst conducting reviews and audits of Disability claims for operational processes. Collaborating with teams to ensure compliance and quality management practices.
Responsibilities
- Conduct quality reviews focusing on case management principles
- Review new claim decisions for quality assurance
- Meet service levels for quality and timeliness
- Provide feedback and support actionable recommendations for quality improvement
Requirements
- Long Term Disability Claims Management experience 3-5 years
- Experience in auditing and sampling
- Knowledge of Organizational Effectiveness and Group Benefits
- In-depth knowledge of disability claims processes (STD, LTD, and Health Management)
Benefits
- Flexible working arrangements
- Incentive plans
- Wellness programs
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