Hybrid Director – Software Engineering, Fintech Platforms

at Fiserv

• Job title: Director – Software Engineering, Fintech Platforms
• Job type: Full Time
• Experience level: Lead
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: ASP.NET, AWS, Azure, Cloud, Cyber Security, Distributed Systems, ETL, ITSM, Java, Linux, MS SQL Server, SDLC, ServiceNow, Splunk, SQL, .NET
• Location requirements: Hybrid, Omaha, United States

About the role

• Director of Software Engineering leading engineering teams for secure fintech platforms at Fiserv. Overseeing architecture, delivery, and support for high-volume financial transactions.

Responsibilities

• Lead multiple engineering teams through the full SDLC—design, build, test, deploy, and operate—using Agile, Waterfall, and hybrid methodologies.
• Architect and deliver secure, scalable platforms for high-volume financial transactions, ensuring HA/DR and audit readiness.
• Own release management to enable smooth, timely, and low-risk deployments with automated pipelines and progressive delivery.
• Drive application and platform modernization: consolidate systems, define technology and data architecture roadmaps, and enable cross-platform data flow, real-time analytics, and AI integration.
• Implement cybersecurity best practices, proactive risk mitigation, and regulatory compliance (e.g., PCI DSS); integrate fraud detection and secure data transfer mechanisms (e.g., MoveIT SFTP).
• Partner with Product, Compliance, Infrastructure, and Support to align priorities and deliver exceptional member experiences; provide clear, data-driven communications to stakeholders.
• Lead incident response, root cause analysis, and continuous improvement leveraging automation and DevSecOps practices.

Requirements

• 10+ years of experience engineering distributed systems and services using .NET (C#, ASP.NET) and Java, including API design, secure coding, and performance optimization.
• 10+ years of experience architecting fintech platforms on hybrid environments (Windows Server, Linux/RHEL, AIX) and cloud (Azure or AWS) with high availability, disaster recovery, and scalability patterns.
• 10+ years of experience implementing and auditing security and compliance controls aligned to PCI DSS, SOX, and SOC 2 with DevSecOps, threat modeling, and secure SDLC.
• 8+ years of experience with relational databases including Microsoft SQL Server (indexing, query optimization, performance tuning) and data integration/ETL.
• 8+ years of experience in CI/CD and release management using GitLab (or Azure DevOps), automated testing, and blue/green or canary deployments.
• 8+ years of experience with enterprise scheduling and secure file transfer (CA7 or equivalent, MoveIT SFTP) and messaging platforms (IBM MQ).
• 6+ years of experience with ITSM and monitoring tooling (ServiceNow, Dynatrace, Splunk) and enterprise identity/security solutions (CyberArk, SailPoint).

Benefits

• Fuel Your Life program to support physical, financial, social, and emotional well-being
• Paid holidays and generous time away policies
• No-cost mental health support through Employee Assistance Programs
• Living Proof program to recognize your peers’ extra effort with points used for rewards
• Eight Employee Resource Groups to foster a collaborative culture
• Unparalleled professional growth with training, development, and internal mobility opportunities
• Retirement planning and discounted shares with the Employee Stock Purchase Plan
• Medical, dental, vision, life, and disability insurance options available day one
• Tuition assistance and reimbursement program
• Paid parental, caregiver, and military leave