Overall leadership of service company ensuring smooth operational management in healthcare context. Managing budgets, process optimization, and quality standards for service delivery.
About the role
- Director of Nursing providing leadership for Home Infusion Nursing operations. Ensuring high-quality patient care and compliance with regulatory standards for The Cigna Group.
Responsibilities
- Provides strategic leadership and direction for Home Infusion Nursing operations, ensuring the delivery of high-quality, patient-centered care in compliance with regulatory and accreditation standards.
- Partners with cross-functional teams to drive innovation, operational efficiency, and continuous improvement in infusion nursing services.
- Leads change management initiatives and supports the development of policies, procedures, and training programs for home infusion nurses.
- Oversee all aspects of home infusion nursing operations, including staffing, scheduling, and resource allocation for nurses providing care in patients’ homes, schools, workplaces, and other community settings.
- Ensure compliance with federal, state, and local regulations, as well as accreditation requirements and contractual obligations.
- Lead the development and implementation of clinical guidelines, field assessment protocols, and training programs for nurses.
- Monitor and analyze performance metrics, quality indicators, and financial outcomes; implement improvement initiatives as needed.
- Collaborate with IT, Clinical Program Development, Nurse Practice, Compliance, and Pharmacy Operations to support nursing activities and technology enhancements.
- Drive change management and innovation adoption within home infusion nursing teams.
- Develop and maintain effective communication channels with nursing staff, patients, families, and other healthcare professionals.
- Recruit, hire, onboard, and evaluate nursing staff; identify and address staff development needs.
- Ensure delivery of safe, evidence-based nursing care for complex therapies and specialty medications.
- Participate in strategic planning, budgeting, and workforce management for infusion nursing operations.
- Represent infusion nursing in cross-functional meetings, projects, and organizational initiatives.
- Maintain and enhance relationships with external partners, agencies, and vendors as needed.
Requirements
- Registered Nurse (RN) with a current, unrestricted license; MSN or related advanced degree strongly preferred.
- Minimum of 5 years of professional nursing experience, with at least 3 years in a leadership or management role in field, home health, or community-based nursing operations.
- Demonstrated knowledge of healthcare regulations, accreditation standards, and best practices in infusion nursing.
- Proven ability to lead teams, manage change, and drive operational improvements.
- Strong communication, collaboration, and interpersonal skills.
- Experience with budgeting, resource management, and performance evaluation.
- Ability to develop and implement policies, procedures, and training programs.
- Proficiency with clinical systems, technology, and data analysis.
- Certification in Nursing Leadership or Management preferred.
- Commitment to patient safety, quality improvement, and professional development.
Benefits
- Internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
Job title
Job type
Experience level
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Not specified
Degree requirement
Location requirements
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