About the role

  • Administering and reviewing the performance of patient access functions within Ensemble Health Partners
  • Identifying and implementing strategies to improve processes
  • Promoting operational efficiency
  • Enhancing the patient experience
  • Meeting regulatory compliance guidelines
  • Provides vision, leadership and operational oversight for on-site Patient Access staff within a specific hospital or market
  • Will provide direction to all admitting and registration teams across all entry points
  • Establishing positive, collaborative relationships with operational leaders
  • Organizing functions through establishing clear accountabilities, delegation of duties and appropriate departmentalization without creating silos
  • Developing and maintaining an effective, visible and well-respected team
  • Managing recruiting and retention process
  • Directing hiring and training for leadership and patient access staff
  • Managing the budget
  • May be required to perform other job-related duties as requested

Requirements

  • Bachelor’s degree or equivalent work experience
  • 5 + years of leadership experience
  • 5+ years of Patient Access experience preferred
  • Experience in healthcare provider finance operations or similar service environment required
  • Financial and project management experience
  • Experience setting strategies aimed at increasing associate engagement
  • Flexible and can be available/work outside of regular business hours when needed
  • Strong communication, organizational, interpersonal, and customer service skills required
  • Able to work in a fast-paced environment
  • May be required to perform other job-related duties as requested
  • CRCR certification required within first 9 months of hire
  • CHAM preferred

Benefits

  • Bonus Incentives
  • Paid Certifications
  • Tuition Reimbursement
  • Comprehensive Benefits
  • Career Advancement

Job title

Director II, Patient Access – Onsite

Job type

Experience level

Lead

Salary

$101,600 - $137,100 per year

Degree requirement

Bachelor's Degree

Location requirements

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