Scams Strategy Manager supporting risk management to safeguard financial stability and execute scam prevention strategies. Collaborating with cross - functional teams to mitigate risks and monitor scam - related activities.
About the role
- Lead SAP implementation support and coordinate key IT activities for Finance, People & Culture, and Legal. Oversee corporate applications and ensure secure operations throughout LATAM.
Responsibilities
- Lead SAP implementation support and coordinate functional/technical activities for Finance, P&C and Legal
- Manage Level 2 support for legacy corporate applications across LATAM (Including Mexico CFDI)
- Oversee development PODs and application delivery for corporate capabilities
- Drive application modernization and simplify digital core landscape
- Ensure alignment with central IT architecture, security and compliance standards
- Stakeholder engagement and business relationship management.
- Governance, change and release management for corporate applications
- Vendor and contract management for application development and support
- Cost control and budgeting for LATAM corporate application portfolio
- Team development and capability growth for development and support staff
Requirements
- Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent practical experience).
- 10+ years in IT application development and support roles
- 5+ years managing teams in multinational environments.
- Experience leading application programs supporting Finance, HR/P&C and Legal functions.
- Experience with SAP implementations (functional/technical coordination) and cutover activities.
- Proven background in Level 2/3 support models for legacy enterprise applications.
- Track record managing cross-country delivery in LATAM or similar multi-country regions.
- Experience building and supervising development PODs/teams and vendor-managed resources.
- Strong stakeholder management with business process owners, regional leads and central IT.
- Strong knowledge with agile delivery, DevOps practices and CI/CD pipelines.
- Experience with IT governance, incident/change/problem management and SLA frameworks.
- Budgeting, vendor contracting and service management experience.
- Demonstrated ability to prioritize technical debt, modernization and business requests.
- Fluent in English / Advanced
Benefits
- Year-end bonus: 33 days
- Savings fund: 13% (up to the legal limit)
- Grocery vouchers: 13% (up to the legal limit)
- Meal vouchers: Equivalent to 20 UMAs per month
- Vacation: According to the law
- Vacation bonus: 100%
- Major Medical Expenses Insurance: Coverage up to 700 times the General Minimum Wage (SMGM)
- Life Insurance: Equivalent to 48 months of base salary for natural death and 96 months for accidental death
- Annual bonus: 20% of annual salary
- Pension plan: Available after 1 year of service
- 20% commercial bonus
- Corporate car with a budget of $597,148.42 MXN
- Gas vouchers: $4,800 MXN per month
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