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Lincoln FinancialDigital Experience Consultant
Digital CX Consultant on the Customer Experience team at Lincoln Financial. Shaping technology roadmap and enhancing customer satisfaction through strategic initiatives and collaboration.
About the role
- Leverage AI tools to analyze, structure, and generate media content based on real business needs.
- Prototype and refine pitch solutions in collaboration with Sales, Design, and Subject Matter Experts.
- Create first-draft presentations, storyboards, or mockups using Figma or similar tools.
- Contribute to client-facing pre-sales — presenting ideas clearly and engagingly.
- Transform client problems into well-structured solutions, using Trinetix’s internal case library and industry insights.
- Support project estimation and guide the design direction (clarity over aesthetics).
Requirements
- Hands-on experience applying AI tools for content creation, research, or data analysis.
- Understanding of SDLC, digital workflows, and collaboration in cross-functional environments.
- Strong storytelling and communication skills — you can translate complex ideas into simple, visual narratives.
- Fluent English (American-style communication a big plus).
- Curiosity, adaptability, and a desire to experiment.
Benefits
- Comprehensive medical insurance and mental health support
- Continuous learning — professional development and language programs
- Flexible, people-first work culture that values creativity, curiosity, and real impact
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
SU
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