Design Associate role driving in-home sales for Floor Coverings International. Engaging with homeowners and guiding them in their flooring purchase journey.
Responsibilities
Drive sales performance by executing in-home consultations that lead to closed deals
Follow a proven, structured sales process to maximize conversions and average ticket size
Quickly build rapport and trust with homeowners during consultations
Present product solutions that align with the customer’s needs, lifestyle, and budget
Accurately measure spaces, estimate job costs, and prepare compelling proposals
Follow up with all leads and prospects to move them through the sales pipeline
Meet or exceed monthly and quarterly sales goals
Coordinate closely with project and installation teams to ensure smooth project delivery
Utilize CRM to manage pipeline, schedule appointments, and track sales metrics
Maintain product knowledge across a wide variety of flooring solutions
Requirements
2+ years of successful experience in in-home sales, B2C sales, or high-ticket sales
Proven ability to close deals and hit or exceed sales targets
Excellent interpersonal, communication, and persuasion skills
High level of personal accountability and self-motivation
Tech-savvy: comfortable using tablets, CRM systems, and digital estimating tools
Willingness to travel daily across Spokane, WA and North Idaho
Professional appearance and strong presentation skills
Reliable vehicle and valid driver’s license
Basic understanding of interior design or home improvement is a plus (not required)
Benefits
Supportive team environment with growth opportunities
Company iPad, CRM access, and product sample kit
Flexible scheduling and autonomy in your workday
Paid training on sales process, products, and software
Base salary plus uncapped commission and monthly performance bonuses
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