Workplace Experience Associate improving colleague experience through insight and technology at Lloyds Banking Group. Collaborating across teams to design and deliver exceptional workplace experiences.
About the role
- Design Associate responsible for in-home flooring sales and customer engagement. Join Floor Coverings International, the #1 mobile flooring franchise in North America, with a focus on exceptional service and growth.
Responsibilities
- Arrive on time and professionally represent FCI on all appointments in your Mobile Showroom
- Write a minimum of ten (10) or more flooring proposals per week using Floor Coverings International’s proprietary estimating software
- Act as the single point of contact to the customer for all types of flooring service requests
- Go out to client’s homes and meet with them regarding their flooring project
- Follow our Sales System using our devices and software (non-negotiable)
- Coordinate installation time and communication schedule with Office Manager/Project Manager
- Assist Office Manager/Project Coordinator with ordering of products (provide clarification on what needs to be ordered, as needed)
Requirements
- Basic business knowledge
- Solid experience delivering customer service
- Experience managing a busy work schedule
- High School Diploma
- College Degree preferred
Benefits
- Company provided computer and tablet
- Health Benefits
- Competitive salary
- Flexible schedule
- Free uniforms
- Opportunity for advancement
- Training & development
Job title
Job type
Experience level
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Degree requirement
Tech skills
Location requirements
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