Manager overseeing assessment and improvement of Welfare and Self - Reliance products and services. Ensures impactful delivery of humanitarian efforts worldwide with an emphasis on strategic evaluation and reporting.
About the role
- Defect Manager overseeing defect lifecycle management processes in hybrid work setup. Collaborating with teams for effective defect resolution using tools like Jira and Azure DevOps.
Responsibilities
- Manage defect lifecycle from identification to resolution
- Collaborate with cross-functional teams to facilitate defect resolutions
- Prioritize defects based on impact and severity
- Ensure timely resolution tracking and communication
Requirements
- Minimum experience of 5 years in a similar role as Defect Manager or Test Manager;
- Proven experience in defect lifecycle management, ensuring effective triage, prioritization, and resolution tracking across multiple teams;
- Hands-on experience with tools such as Jira, Azure DevOps, ServiceNow, and Confluence;
- Strong understanding of Agile and Waterfall methodologies, with experience supporting cross-functional delivery teams;
- ISTQB Foundation Level or higher certification (preferred);
- Previous experience in the Insurance or BFSI sector;
- Good command of the English language, both written and spoken.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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