Hybrid Reporting Manager – Tooling, MI

at Santander

• Job title: Reporting Manager – Tooling, MI
• Job type: Full Time
• Experience level: Lead
• Salary: £54,000 - £81,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: ETL, Tableau
• Location requirements: Hybrid, Milton Keynes, United Kingdom

About the role

• Tooling, MI & Reporting Manager overseeing the lifecycle of data from acquisition to analysis at Santander UK. Responsible for data management and operational resilience strategy.

Responsibilities

• Oversee the entire lifecycle of data within the organisation from acquisition and storage to analysis and dissemination.
• Responsible for ensuring that data assets are managed effectively, securely and in compliance with regulations and organisational policies.
• Designing and evolving tooling solutions and data platforms to support Operational Resilience strategy and decision-making.
• Developing and maintaining IBS resilience dashboards and visualisations, ensuring clear, actionable insights for stakeholders.
• Building and delivering Pillar-level resilience metrics (KRIs) with strong data definitions, controls, and governance.
• Designing and implementing data pipelines for ingestion and integration of vulnerability data from multiple sources (e.g. VM tooling).
• Establishing data models, structures, and reporting frameworks to ensure consistency, scalability, and traceability.
• Implementing data quality controls and validation processes to ensure accuracy, completeness, and reliability of MI outputs.
• Enabling data-driven insights and advanced analytics to support resilience, risk identification, and strategic decision-making.
• Collaborating with stakeholders to translate business requirements into technical data and reporting solution.

Requirements

• Experience designing and delivering data platforms, reporting solutions, or MI dashboards (Required).
• Strong experience in data engineering, data modelling, or analytics within complex environments (Required).
• Experience working with operational resilience, risk, or regulatory reporting data (Required).
• Experience delivering end-to-end data solutions (ingestion, transformation, visualisation) (Preferred).
• Undergraduate degree in Data, Computer Science, Information Systems, Engineering, or related field (Preferred).
• Professional certifications in Data Engineering, Analytics, or Governance frameworks (Preferred).
• Strong knowledge of data engineering concepts (ETL/ELT, data pipelines, data integration) (Required).
• Experience with data visualisation and dashboard tools (e.g. Power BI, Tableau, or similar) (Required).
• Expertise in data modelling, data structures, and information architecture (Required).
• Strong understanding of data quality frameworks, controls, and validation techniques (Required).
• Experience with metrics design (KRIs/KPIs) and data-driven reporting frameworks (Required).
• Knowledge of data governance and regulatory requirements (e.g. GDPR) (Preferred).
• Strong analytical and problem-solving capability (Required).
• Ability to translate complex data into clear, actionable insights (Required).
• Excellent stakeholder engagement and communication skills (Required).
• Ability to lead delivery and influence across technical and business teams (Required).
• Continuous improvement mindset with focus on innovation and automation (Required).

Benefits

• 30 days’ holiday plus bank holidays, which increases to 31 days after 5yrs service, with the option to purchase up to 5 contractual days per year
• £6,000 car allowance per year
• Company funded individual private medical insurance
• Protection for you and your family, with company-funded death-in-service benefit and income protection insurance, and the option to take advantage of discounted rates for additional life assurance and critical illness cover.
• Share in Santander’s success by saving or investing in our share plans.
• As a Santander UK employee, you are able to request staff versions of our products like our Edge Current Accounts and Credit Cards with no fees, as well as apply to many other deals and discounts in Santander products and services.
• Competitive rewards that reflect the real impact you make and the value you bring.
• Wellbeing that goes beyond work — we work with a range of wellbeing partners across our 4 pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support.
• Support for every life stage — from menopause and pregnancy to parenthood and beyond, with enhanced family leave, childcare options and tailored wellbeing support.
• Time to give back through volunteering opportunities that let you make a difference in the communities we serve.
• Global growth opportunities to shape your career, learn new skills and explore what’s possible across our international network.